Motor Claim Process
How to Report a Claim?
Making a claim was never this easy! Whatever trouble you’re facing, we have a solution for it.
Read on to know about our super fast claim processes.
CLAIM FORM
You can click here and check our claim form
EMAIL US AT
VISIT OUR BRANCH
You can check for your nearest branch here
Claim Process Simplified
Simple steps to help you file a claim under your insurance policy.
1Intimate us online or Call us on 1800 220 233
2Surveyor will inspect the vehicle.
3Provide requested documents to surveyor
4Approved claim amount will be communicated to workshop.
5Payment will be made directly to GCI convenient workshop.
Document Checklist
Own Damage claims
- Copy of the Certificate of Insurance cum Policy Schedule
- Claim form
- Copy of RC book
- Copy of Driving License
- Estimate
- Final repair invoice and receipt / Satisfaction voucher for cashless payment
- Fitness
- Permit
- Load challan
Theft Claims
- Original Policy
- Claim form
- Original Registration certificate
- FIR
- Original set of keys
- Original Sales invoice & Tax receipt
- Intimation to RTO (to inform RTO that the car is stolen and not to transfer)
- Transfer papers
- Indemnity Bond
- Subrogation letter
- Final untrace report
Third Party Claims
- Claim form duly filled and signed
- Copy of the Certificate of Insurance cum Policy Schedule
- Copy of Driving License of the driver at the relevant time of accident (with original for verification)
- FIR / Police Panchnama
- Court Notice / Summons
- Copy of Registration Certificate and other vehicular documents (with originals for verification)
Initiate Quick Claim
| Sr No | Process | Turn around time |
| 1 | Appointment of surveyor from receipt of claim intimation | 24 hours |
| 2 | Surveyor’s report after appointment | 15 days |
| 3 | Settlement / rejection of claim post receiving surveyor report / last document | 7 days |